Success Tales of Powerbilt Steel Buildings Customers
I am very pleased to have bought my prefabricated metal buildings from Powerbilt. From my first inquiry to the completion of the building I experienced a concern by the company to find out what suited my my needs best and then delivering it. From the ordering of the metal building to the construction and completion of the unit the company’s staff followed my progress and helped me to successfully complete the building within a few days. After it was finished all my neighbors wanted one.
First I want to apologize for being so worried about purchasing prefabricated metal buildings from Powerbilt Steel. The building is up an looks great. We had a local construction company erect the building and the plans and the instructions book could not have been better! All of the parts were there and the guy who delivered it was very patient while we looked over the boxes and could not have been any nicer. If we need any building in the future, we will definitely get in touch with Powerbilt. I guess all my worrying was for nothing, so thanks and have a great holiday!
I am very pleased with the quality and installation process of my 40 X 90 X 16 S model prefabricated metal building. It was delivered as indicated, was extremely well packaged and the parts were labeled extensively as to their count and identification.
I did quite a bit of research on prefabricated metal buildings before deciding on the type of building and the vendor prior to going with Powerbilt. I did find one major difference however, it was the personnel at Powerbilt. Everyone from my initial call for information with Glenn, to assistance with installation, and technical assistance from the factory have been candid, honest and helpful in every way. It is very rare to have this level of customer service, especially after the sale, in these economic times.
I would like to thank you Jeff, for your continuous support and assistance. Feel free to use this testimonial, it is well deserved. If you have any serious customers wanting to know about my experience give me a call and I will be glad to speak with them. Thanks
I wish to give you my most sincere thanks for your help and service with our recent orders. The service we received was excellent; you and your personnel have been very courteous and professional. Both the congregation and I are very happy and will be sure to pass the word out to other congregations in need of your products. We pray that God will prosper your company and hope there were more companies with a sense of responsibility and good business ethics such as yours. Again, thank you for your services and may God bless you!
Thanks again for being so helpful on the phone and supplying me with so much information! The other businesses I talked to were either unresponsive or had a prescribed “shpeel” that they wanted me to listen to…you listened to what we are wanting and then acted on that information.
I feel my investment is substantially safer than when I left last week and thanks to putting up a Powerbilt steel building, I’m saving $200 a month in storage fees.
A neighbor of mine and I put the building up. We are both 60 years old. I am very proud of it and have no disappointments. I would recommend your steel buildings to anyone!
Our company makes parts for mountain bikes. We had ordered prefabricated metal buildings from another company, but on the delivery day they called and said there would be a two-week delay. We had already moved out of our old facotry space and the weather report said we were going to be hit by a hurricane in five days. Out of desperation we called Powerbilt Steel Buildings. They delivered our new building within two days – at a savings of 15%. When the hurricane came, we were ready. Our new Powerbilt building rode out that storm without a shimmy or a shake.
Being in the customer service business myself, I recognize we cannot make everyone happy all of the time and I’m always striving to find ways to improve my service offering which is why I wrote this note since I appreciate feedback – good or bad. You have a wonderful personality and some of the best communication skills over the telephone of anyone I’ve come into contact with ever – you are indeed a gold mine to anyone that you work for or with. The fact that you make yourself available for consultation when your clients are learning about prefabricated metal buildings is going way above and beyond the call of normal duty in any job.
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